Do you provide shipment tracking?
- Yes, you can track your order status using the tracking number sent to you once the order is shipped.
Can I place an order as a gift and have it directed to the recipient?
- Yes, you can designate the order as a gift and specify the recipient's address during the ordering process. We can also provide gift wrapping service if desired.
Do you provide discounts or special offers? How can I find out about them?
Yes, we provide discounts and special offers from time to time. You can stay updated by subscribing to our newsletter or following us on social media platforms.
Do you provide secure payment options?
- Yes, we provide secure payment options including credit/debit card payments, PayPal, and other trusted payment gateways. Your financial information is encrypted and protected during transactions.
Can I add or remove products from the order after it's placed?
- Please contact customer service as soon as possible to request any necessary modifications to the order.
Can I subscribe to the newsletter for exclusive offers and product updates?
Yes, you can subscribe to our newsletter to receive exclusive offers, promotions, and updates on new products.
Do you collaborate with charities or support environmental causes?
Yes, we collaborate with charities and support environmental causes as part of our corporate social responsibility initiatives.
What is your privacy policy?
- Our privacy policy outlines how we collect, use, and protect your personal information. You can read our full privacy policy on our website.
Can I use discount codes or vouchers when placing an order?
- Yes, you can apply discount codes or vouchers during the checkout process to avail of discounts or special offers on your purchase.
Can I save my shopping cart to complete the purchase later?
- Yes, your shopping cart contents are saved for a certain period. You can return later to complete the purchase as long as the products are still available.